Cookie Policy

We use cookies to help improve your experience of our website at https://www.downtowndocfest.ca/. This cookie policy is part of Belleville Downtown DocFest’s Privacy Policy. It covers the use of cookies between your device and our site.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

We offer you the option to restrict the use of Google Analytics cookies, at any time by using the “Cookie Options” button located at the bottom of every page of the website. This optional tool is provided to you without guarantee that the cookie will not be removed until you manually delete any cookies and instruct your browser to refuse all cookies from our website.

If you don’t wish to accept any cookies from us, you should instruct your browser to refuse all cookies from https://www.downtowndocfest.ca/. In such a case, we may be unable to provide you with some of your desired content and services (such as viewing films or purchasing tickets or passes).

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg logging in), track site usage (eg analytics), store your user settings (eg time zone, notification preferences), and to personalise your content (eg advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.

We use essential cookies to enable certain functions on our website to allow you to purchase tickets and passes, to watch films and to contact us.

To enable the purchase and online viewing of films, cookies are set by the Third-Party provider “Eventive” and their Payment Processor “Stripe”.

See the Eventive Privacy Policy here: https://eventive.org/privacy

See the Stripe Privacy Policy and Terms of Use here: https://stripe.com/terms.

Performance cookies

Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you.

We use performance cookies on our site.

We use Google Analytics to provide this anonymous data.

You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Functionality cookies

Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced, or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.

We do not use this type of cookie on our site.

Targeting/advertising cookies

Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.

We do not use this type of cookie on our site.

Contact Us

For any questions or concerns regarding this Policy, you may contact us using the following details:

Using the Contact Form here:
https://www.downtowndocfest.ca/contact/

or by mail using the details provided below:

Belleville Downtown DocFest
P.O. Box 22051
Belleville ON K8N 2Z0